Setup the monitor for the second phone and more phones
Use the same email address and password to login on the second phone or more phones. We currently don’t support accessing the same monitor using multiple accounts.
Author: garagedoorbuddy Page 3 / 7
Cannot connect GDB remote to my router
1. Is your phone connected to GDB2_xxxxxx when you fill the SSID and password? 2. Does your router support 2.4G WiFi signal? Make sure the SSID you provide is for the 2.4G signal of your router. 3. Connect your phone’s WiFi to your home router’s 2.4G WiFi. How many WiFi signal bars do you get…
Notifications for the monitor
By default you will get a notification when the garage door opens or closes. And you will get a notification every 15 minutes when the garage door is left open. You can change the frequency of the notifications when the garage is door is left open. You can also change the setting to not have…
Cannot connect the monitor to my WiFi network
1. Put the monitor device close to your router during initial network setup. The stronger WiFi signal will help for the initial setup. Once the setup is done, lower WiFi signal is fine. The monitor device should be in between your router and your phone. 2. If you heard a sequence of short beeps during…
Monitor is offline
1. If the batteries are low, replacing the old batteries with the new ones. After you disconnected the old batteries, wait for 2 minutes, then put in the new batteries. 2. Do you hear any beeps from the monitor when opening/closing the garage door? If yes, try to use this link to decode the beeps…
I don’t receive phone notifications for my iPhone
1. Go to iPhone’s settings > Notifications and check if notifications is turned on for GDB monitor app. 2. Launch GDB monitor app, Go to the ‘About’ tab and logout. Then login again. 3. Make sure “DON’T DISTURB” is not on. If you are not familiar with this setting, see this link https://support.apple.com/en-us/HT204321. Also check…
How to clear notification history (iPhone)
If you want to clear all the events, download the latest version of the monitor app. Tap the device in ‘My Devices’ view to go to Device Settings. Scroll down to the bottom and you will see ‘Remove Device Notifications’. Tap that to remove all the notifications.
Google Assistant setup guide
This requires firmware version 29 or greater. 1. Launch the GDB remote app and go the view where the two control buttons are. 2. Go to settings. Select ‘IFTTT’. 3. Follow the rest of the steps to enable IFTTT and get the token. 4. Register an IFTTT account. Login to ifttt.com 5. Go to ‘My…
Avoiding Interference
The following items can cause interference with Wi-Fi communication: 1. Microwave ovens 2. Direct Satellite Service (DSS) radio frequency leakage 3. The original coaxial cable that may come with a satellite dish. Contact the device manufacturer and get newer cables. 4. Electrical devices such as power lines, electrical railroad tracks, and power stations. 5. Cordless…
GDB monitor troubleshoot guide
1. Can’t connect the monitor to my WiFi network. Cannot connect the monitor to my WiFi network 2. After changing batteries, I don’t see device come online. Monitor battery change 3. Can I use multiple email accounts for the same device? Currently not. You can use same account to login on multiple phones. 4. my…