If you cannot find what you are looking for, ask us!


Download GDB remote app and GDB monitor app

GDB remote iOS app: Search the keyword ‘garagedoorbuddy’ in App Store or use the following link. https://itunes.apple.com/us/app/garagedoorbuddy/id887208885 Android app: Search the keyword ‘garagedoorbuddy’ in Play Store or use the following link. https://play.google.com/store/apps/details?id=com.brocel.gdb GDB Monitor /Play Store or use the following links: iOS app: Search the keyword ‘garagedoorbuddy monitor’ in App Store or use the following…

Monitor account verification for comcast email

To verify your email, our system will send a verification email to the email you have provided during registration. If Comcast is your email provider, then the verification email could be blocked by Comcast. To receive your verification email, please complete the following steps: 1. Navigate and sign into the Comcast Xfinity email portal: https://xfinityconnect.email.comcast.net…

Android notification sound customization

To change monitor notification settings for Android phones, launch GDB monitor app, tap the device in ‘My Devices’ view, then tap ‘Device Reminder Settings’. For Android 8 or newer OS, The sound change setting for your phone is not in GDB monitor app’s settings. It is in your phone’s settings. Launch ‘settings’ app from your…

Notification on Android phones

1. If you don’t receive notifications, check the settings here to make sure notification is enabled.  ‘Settings > Notifications. 2. If you don’t receive notifications, also check if you have google play services turned on. You can use this app to check the status. https://play.google.com/store/apps/details?id=com.weberdo.apps.serviceinfo&hl=en 3. The phone shouldn’t be in power saving mode during…