Use the same email address and password to login on the second phone or more phones. We currently don’t support accessing the same monitor using multiple accounts.

By default you will get a notification when the garage door opens or closes. And you will get a notification every 15 minutes when the garage door is left open. You can change the frequency of the notifications when the garage is door is left open. You can also change the setting to not have…

1. Put the monitor device close to your router during initial network setup. The stronger WiFi signal will help for the initial setup. Once the setup is done, lower WiFi signal is fine. The monitor device should be in between your router and your phone. 2. If you heard a sequence of  short beeps during…

1. If the batteries are low, replacing the old batteries with the new ones. After you disconnected the old batteries, wait for 2 minutes, then put in the new batteries. 2. Do you hear any beeps from the monitor when opening/closing the garage door? If yes, try to use this link to decode the beeps…

1. Go to iPhone’s settings > Notifications and check if notifications is turned on for GDB monitor app. 2. Launch GDB monitor app, Go to the ‘About’ tab and logout. Then login again. 3. Make sure “DON’T DISTURB” is not on. If you are not familiar with this setting, see this link https://support.apple.com/en-us/HT204321.  Also check…

If you want to clear all the events, download the latest version of the monitor app.  Tap the device in ‘My Devices’ view to go to Device Settings. Scroll down to the bottom and you will see ‘Remove Device Notifications’.  Tap that to remove all the notifications.

Each garage door requires its own monitor. For example, if you have two garage doors, you will need two monitors.